PICTURED ABOVE (left to right): Darnelle Averre, Debra Hinton, Camelia Pop, Claudia Chicinas

Our Smarter Team

The Insurance Center of Durham was formed in 1979, when two well-respected Durham agencies merged. During our 30-plus years in business, we've developed a strong team of insurance experts. Our agency is filled with nice folks who are excited to get up in the morning to see how they can save you money on insurance and give you the best possible customer service.


Get to Know Our People A Bit

H. Lynn Crayton, CIC, is the former owner and past president of the Insurance Center of Durham. He's been with the agency thirty-four years.

Lynn began his insurance career with the Life Insurance Company of Georgia and joined the Miller Agency in 1972 prior to its merger with Glymph-Phillips.

He has forty-three years experience in the insurance industry. Lynn is past president of the Bull City Lions Club and is an active member of the Durham Chamber of Commerce.


Pictured above: H. Lynn Crayton


Phil Wolf attended North Central Michigan College and served in the Michigan National Guard. He has ten years of experience in the insurance industry and is a vital member of the Insurance Center of Durham team. His specialty is protecting the assets of seniors who want to live a longer, healthier life.

Phil is past president, Board of Directors for Triangle Day School and currently serves as a member of the Judea Reform Congregation and the Durham Community Land Trust. Phil is married and has three children.

Pictured above: Phil Wolf

Pictured above: Phil Wolf

Claudia Chicinas, is a native of Romania, like Camelia and Codruta. She joined our company in 2014 as administrative support. She's perfect for her role, because she is a very happy natured person, who loves to travel and meet new people. Claudia's always in a good mood.

She bakes goodies for the staff and occasionally works as a volunteer at Durham Technical Community College. Claudia is in love with flowers and cooking, which she says is a great combination.


Ginger Allen is from Hurdle Mills, North Carolina. She graduated from Person High School in June, 2017 and joined the Insurance Center of Durham in December, 2017 as receptionist.

Ginger has a passion for portrait photography and is making her statement with her name GLA Photography. She is an active member at, one of her favorite places, Overflow Worship Center. Ginger makes it her mission to have an open personality with all people and she will use that in her role here.


Camelia Pop was born in Romania. Her career has always involved customer service, client relations and sales. She's a Certified Quality Manager.

She joined the Insurance Center of Durham in July, 2013.

Camelia has a case of wanderlust and would love to travel to amazing places and meet wonderful people.





Pictured above (left to right): Terry Caudill, Melissa Parker

Pictured above (left to right): Terry Caudill, Melissa Parker

Terry Caudill, INS, CISR, was born at Watts Hospital right here in Durham. She graduated from Durham High School in 1972, worked at Crum & Forster Insurance from 1973 to 1983, when she came to the Insurance Center of Durham.

Terry has one son and one grandchild, and is looking forward to being a part of the NEW Insurance Center of Durham.


Melissa Parker is from Hurdle Mills, North Carolina. She graduated from Orange High School in 2007. She has worked in the insurance industry since 2013 and has been with the Insurance Center of Durham since September 2016.

In her free time, Melissa likes to travel and spend time with her family and friends. 


Pictured Above (left to right): Darnelle Averre, Morgan Hailey

Pictured Above (left to right): Darnelle Averre, Morgan Hailey

Darnelle Averre has been in the insurance industry for 40 years and with The Insurance Center of Durham for 16. She was a member of the Durham Exchangette Club for 25 years, while the Club was active. She served as secretary and president for several terms. Darnelle also served on the Exchange Family Center Prevent Child Abuse board and from 1992–2013, held the office of secretary and president.

She's a lifetime member of Banks United Methodist Church, Granville County, serving as Fellowship Chairperson, Chair to the Administrative Council and Secretary, Fundraising Chair for the Fellowship Hall project and United Methodist Women, secretary and currently president.

Darnelle has been married to her husband, Bill, for 38 years. They have two daughters, Bridget and JoAnn, and two grand-daughters, Sarah and Finley.


Morgan Hailey was raised in Roxboro, NC and is now raising her daughter in the same neighborhood in which she made many childhood memories. Morgan is a sunshine lover. She enjoys making memories with her family especially poolside, or vacationing in Pine Knoll Shores. On the weekends, she often visits the Raleigh Farmers Market, bakes banana bread, and spends time outside on the back deck with her energetic dog, Lilly.

Morgan began her working career in Telecommunications just after graduating from Person High School in 1999. Later, in 2005, she took a few years off to spend time as a stay at home mother. She joined the insurance industry in July 2011 with NCFB. She held over 10 years of customer service experience.  Morgan obtained her NC Property and Casualty Insurance License in November 2012 and joined the Insurance Center of Durham in November 2017. Morgan shares the ICD vision and passion to help others, and is a committed team member. 




Insurance Center of Durham | 1920 Front Street | Suite 710 | Durham, NC 27705 | 919.471.2541